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H.O.T. Management


Content
  • Lesson 1: Introduction to H.O.T. Management
  • Lesson 1
  • Lesson 1 Handout
  • Lesson 2: Be Hands-On and Transactional
  • Lesson 2
  • Lesson 2 Handout
  • Lesson 3: When Managers Do Not Use H.O.T. Management
  • Lesson 3
  • Lesson 3 Handout
  • Lesson 4: Introducing Your Team to H.O.T. Management
  • Lesson 4
  • Lesson 4 Handout
  • Lesson 5: Daily Coaching Sessions
  • Lesson 5
  • Lesson 5 Handout
  • Lesson 6: Taking Notes
  • Lesson 6
  • Lesson 6 Handout
  • Lesson 7: Using Bargaining Tools
  • Lesson 7
  • Lesson 7 Handout
  • Lesson 8: Make Custom Deals For Top Performers
  • Lesson 8
  • Lesson 8 Handout
  • Lesson 9: Dealing With Performance Problems
  • Lesson 9
  • Lesson 9 Handout
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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