Employers are facing more severe talent shortages than any time since we at RainmakerThinking began our workplace research in 1993. While the particulars differ by geography, industry, skill specialization, and rank in the organizational hierarchy, the evidence of talent shortages is widespread: - Voluntary unplanned turnover—the ‘quit rate’—is increasing - Pent-up departure demand—the ‘want to quit rate’—is also increasing - Open-position and time-to-hire rates are increasing - Early voluntary departure of new hires—less than eighteen months—is increasing In this course, Bruce Tulgan breaks down the top causes and costs of employee turnover in 2021, and what employers can do to improve their hiring and retention in this new normal.