It's Okay to Be the Boss


Description
9 out of 10 managers aren't providing the support or guidance their teams need in order to be successful.

That's what we call undermanagement -- and it could be costing your organization every day:
- Unnecessary problems that spin out of control
- Wasted resources
- Employee errors
- Gaps in accountability
- Low performers who hide out and collect paychecks
- High performers who get frustrated and think about leaving
- If any of the above sounds familiar to you, you are dealing with undermanagement!

GOOD NEWS – there’s a way to break out of the patterns of undermanagement to become a strong, highly-engaged manager, and this course will teach you how.

Learn the eight steps back to the fundamentals of highly-engaged management, focusing on high-structure, high-substance communication.

When you put these techniques into practice, you’ll see a real difference in the way your team runs: less firefighting, less rework, more accountability, and more energized employees who know what's expected of them and what they need to do to succeed.

What You Get:
- 60 short video lessons from Bruce Tulgan
- Key Takeaways PDF handouts and Worksheets for Managers
- Lesson Quizzes
- Suggested 'Conversation Starters' to help jumpstart student chats
Content
  • Introduction
  • Introduction and Worksheets for Managers
  • Lesson 1: The Undermanagement Epidemic: The Eight Costs
  • Lesson 1 Video
  • Lesson 1 Conversation Starter
  • Lesson 1 Takeaway
  • Lesson 2: The Seven Management Myths
  • Lesson 2 Video
  • Lesson 2 Conversation Starter
  • Lesson 2 Takeaway
  • Lesson 3: The Myth of Empowerment
  • Lesson 3 Video
  • Lesson 3 Conversation Starter
  • Lesson 3 Takeaway
  • Lesson 4: The Myth of Fairness
  • Lesson 4 Video
  • Lesson 4 Conversation Starter
  • Lesson 4 Takeaway
  • Lesson 5: The Myth of the Jerk Boss
  • Lesson 5 Video
  • Lesson 5 Conversation Starter
  • Lesson 5 Takeaway
  • Lesson Quiz 1-5
  • Lesson 6: The Myth of the Difficult Confrontation
  • Lesson 6 Video
  • Lesson 6 Conversation Starter
  • Lesson 6 Takeaway
  • Lesson 7: The Myth of Red Tape
  • Lesson 7 Video
  • Lesson 7 Conversation Starter
  • Lesson 7 Takeaway
  • Lesson 8: The Myth of the Natural Leader
  • Lesson 8 Video
  • Lesson 8 Conversation Starter
  • Lesson 8 Takeaway
  • Lesson 9: The Myth of Time
  • Lesson 9 Video
  • Lesson 9 Conversation Starter
  • Lesson 9 Takeaway
  • Lesson 10: Eight Steps Back to the Fundamentals of Management
  • Lesson 10 Video
  • Lesson 10 Conversation Starter
  • Lesson 10 Takeaway
  • Lesson Quiz 6-10
  • Lesson 11: Get in the Habit of Managing People Every Day
  • Lesson 11 Video
  • Lesson 11 Conversation Starter
  • Lesson 11 Takeaway
  • Lesson 12: The Four Good Reasons for a Team Meeting
  • Lesson 12 Video
  • Lesson 12 Conversation Starter
  • Lesson 12 Takeaway
  • Lesson 13: What Is High-Structure, High-Substance
  • Lesson 13 Video
  • Lesson 13 Conversation Starter
  • Lesson 13 Takeaway
  • Lesson 14: If You Have Too Many Employees to Manage
  • Lesson 14 Video
  • Lesson 14 Conversation Starter
  • Lesson 14 Takeaway
  • Lesson 15: Managing Is Like Staying in Shape
  • Lesson 15 Video
  • Lesson 15 Conversation Starter
  • Lesson 15 Takeaway
  • Lesson Quiz 11-15
  • Lesson 16: Six Good Questions to Help Customize Your Management Approach
  • Lesson 16 Video
  • Lesson 16 Conversation Starter
  • Lesson 16 Takeaway
  • Lesson 17: Who Is This Person
  • Lesson 17 Video
  • Lesson 17 Conversation Starter
  • Lesson 17 Takeaway
  • Lesson 18: Why
  • Lesson 18 Video
  • Lesson 18 Conversation Starter
  • Lesson 18 Takeaway
  • Lesson 19: What
  • Lesson 19 Video
  • Lesson 19 Conversation Starter
  • Lesson 19 Takeaway
  • Lesson 20: How
  • Lesson 20 Video
  • Lesson 20 Conversation Starter
  • Lesson 20 Takeaway
  • Lesson Quiz 16-20
  • Lesson 21: Where
  • Lesson 21 Video
  • Lesson 21 Conversation Starter
  • Lesson 21 Takeaway
  • Lesson 22: When
  • Lesson 22 Video
  • Lesson 22 Conversation Starter
  • Lesson 22 Takeaway
  • Lesson 23: The Manager's Landscape
  • Lesson 23 Video
  • Lesson 23 Conversation Starter
  • Lesson 23 Takeaway
  • Lesson 24: Learn to Talk Like a Performance Coach
  • Lesson 24 Video
  • Lesson 24 Conversation Starter
  • Lesson 24 Takeaway
  • Lesson 25: Start Asking the Right Questions
  • Lesson 25 Video
  • Lesson 25 Conversation Starter
  • Lesson 25 Takeaway
  • Lesson Quiz 21-25
  • Lesson 26: Master the Technique of Describing Language
  • Lesson 26 Video
  • Lesson 26 Conversation Starter
  • Lesson 26 Takeaway
  • Lesson 27: Make Accountability a Process, Not a Slogan
  • Lesson 27 Video
  • Lesson 27 Conversation Starter
  • Lesson 27 Takeaway
  • Lesson 28: Holding People Accountable Through Interdependence
  • Lesson 28 Video
  • Lesson 28 Conversation Starter
  • Lesson 28 Takeaway
  • Lesson 29: Holding People Accountable Who Answer to Multiple Bosses
  • Lesson 29 Video
  • Lesson 29 Conversation Starter
  • Lesson 29 Takeaway
  • Lesson 30: Holding People Accountable by Using Influence
  • Lesson 30 Video
  • Lesson 30 Conversation Starter
  • Lesson 30 Takeaway
  • Lesson Quiz 26-30
  • Lesson 31: Be Honest, You're Requiring More of People
  • Lesson 31 Video
  • Lesson 31 Conversation Starter
  • Lesson 31 Takeaway
  • Lesson 32: When You the Manager Are New to the Team
  • Lesson 32 Video
  • Lesson 32 Conversation Starter
  • Lesson 32 Takeaway
  • Lesson 33: Creating Accountability When Managing Peers and Friends
  • Lesson 33 Video
  • Lesson 33 Conversation Starter
  • Lesson 33 Takeaway
  • Lesson 34: Holding Employees Accountable When They Have Greater Expertise
  • Lesson 34 Video
  • Lesson 34 Conversation Starter
  • Lesson 34 Takeaway
  • Lesson 35: Make Expectations Clear Every Step of the Way
  • Lesson 35 Video
  • Lesson 35 Conversation Starter
  • Lesson 35 Takeaway
  • Lesson Quiz 31-35
  • Lesson 36: The Difference Between Broad Performance Standards and Expectations
  • Lesson 36 Video
  • Lesson 36 Conversation Starter
  • Lesson 36 Takeaway
  • Lesson 37: Checklists Are Tools of Clarity
  • Lesson 37 Video
  • Lesson 37 Conversation Starter
  • Lesson 37 Takeaway
  • Lesson 38: Real Micromanagement
  • Lesson 38 Video
  • Lesson 38 Conversation Starter
  • Lesson 38 Takeaway
  • Lesson 39: Delegation Is the True Art of Empowerment
  • Lesson 39 Video
  • Lesson 39 Conversation Starter
  • Lesson 39 Takeaway
  • Lesson 40: Even Creative Assignments Have Parameters
  • Lesson 40 Video
  • Lesson 40 Conversation Starter
  • Lesson 40 Takeaway
  • Lesson Quiz 36-40
  • Lesson 41: Keep Track of Your Employees Every Step of the Way
  • Lesson 41 Video
  • Lesson 41 Conversation Starter
  • Lesson 41 Takeaway
  • Lesson 42: The Five Ways to Monitor Employees
  • Lesson 42 Video
  • Lesson 42 Conversation Starter
  • Lesson 42 Takeaway
  • Lesson 43: What Gets Measured and What Should Get Measured
  • Lesson 43 Video
  • Lesson 43 Conversation Starter
  • Lesson 43 Takeaway
  • Lesson 44: Coaching on Tangible or Intangible Problems
  • Lesson 44 Video
  • Lesson 44 Conversation Starter
  • Lesson 44 Takeaway
  • Lesson 45: Keep Track in Writing
  • Lesson 45 Video
  • Lesson 45 Conversation Starter
  • Lesson 45 Takeaway
  • Lesson Quiz 41-45
  • Lesson 46: Four Reasons to Keep Track in Writing Every Step of the Way
  • Lesson 46 Video
  • Lesson 46 Conversation Starter
  • Lesson 46 Takeaway
  • Lesson 47: How to Track Performance in Writing
  • Lesson 47 Video
  • Lesson 47 Conversation Starter
  • Lesson 47 Takeaway
  • Lesson 48: Solve Small Problems Before They Turn into Big Problems
  • Lesson 48 Video
  • Lesson 48 Conversation Starter
  • Lesson 48 Takeaway
  • Lesson 49: Focus on the Behavior You Want People to Start Doing
  • Lesson 49 Video
  • Lesson 49 Conversation Starter
  • Lesson 49 Takeaway
  • Lesson 50: Ongoing Performance Problems--Is It Me or You
  • Lesson 50 Video
  • Lesson 50 Conversation Starter
  • Lesson 50 Takeaway
  • Lesson Quiz 46-50
  • Lesson 51: Are Ongoing Performance Problems a Matter of Ability, Skill, or Will
  • Lesson 51 Video
  • Lesson 51 Conversation Starter
  • Lesson 51 Takeaway
  • Lesson 52: Four Reasons You Must Fire Low Performers
  • Lesson 52 Video
  • Lesson 52 Conversation Starter
  • Lesson 52 Takeaway
  • Lesson 53: Do More for Some People and Less for Others, Based on Performance
  • Lesson 53 Video
  • Lesson 53 Conversation Starter
  • Lesson 53 Takeaway
  • Lesson 54: Be Flexible and Generous with Your Employees
  • Lesson 54 Video
  • Lesson 54 Conversation Starter
  • Lesson 54 Takeaway
  • Lesson 55: Three Principles of Rewarding Employees
  • Lesson 55 Video
  • Lesson 55 Conversation Starter
  • Lesson 55 Takeaway
  • Lesson Quiz 51-55
  • Lesson 56: Five Non-Financial Rewards That People Want
  • Lesson 56 Video
  • Lesson 56 Conversation Starter
  • Lesson 56 Takeaway
  • Lesson 57: Prepare Yourself to Be a Better Manager
  • Lesson 57 Video
  • Lesson 57 Conversation Starter
  • Lesson 57 Takeaway
  • Lesson 58: Prepare Logistically to Be a Better Manager
  • Lesson 58 Video
  • Lesson 58 Conversation Starter
  • Lesson 58 Takeaway
  • Lesson 59: Management Change Has to Be Good News
  • Lesson 59 Video
  • Lesson 59 Conversation Starter
  • Lesson 59 Takeaway
  • Lesson 60: Stay Flexible – Revise and Adjust Every Step of the Way
  • Lesson 60 Video
  • Lesson 60 Conversation Starter
  • Lesson 60 Takeaway
  • Lesson Quiz 56-60
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever